Hello 2021!

 We are back and looking forward to a year full of smiles, laughter, health and happiness.

 Unfortunately Covid-19 has again become active and present in Victoria, therefore we must remain vigilant to keep our team and community safe.

 As always, we continue to maintain a high level of infection control within our practice, we kindly ask that anybody visiting our practice be aware of the current rules and regulations of the Victorian Government, as well as those of our own practice.

 A list of potential exposure sites is available on the DHHS.vic website – Department of Health and Human Services Victoria | Case locations and outbreaks (dhhs.vic.gov.au), if you have visited any of the listed locations your appointment will be affected and you will need to call us to reschedule your appointment with us. Please note this list is constantly being updated, so it’s a good idea to check this list prior to your appointment with us.

 We kindly ask that you please –

 DO NOT attend our clinic if you or anyone in your household has been tested for Covid-19 and are yet to receive a negative result or if you or anyone in your household has been in contact with a confirmed case of Covid-19.

 DO NOT attend our clinic if you or anyone in your household is feeling unwell and showing symptoms of Covid-19 – cough, sore throat, runny nose, fever, shortness of breath.

 Our practice is continuing with the following protocols –

 Please do not arrive early or late for your appointment.

 Where possible, we ask that patients attend appointments on their own. If you would prefer your child not attend on their own, 1 accompanying adult can attend with the patient. Adhering to this allows us to maintain adequate social distancing within our waiting room and clinic. 

 Anyone entering the building is to wear a face mask whilst in our practice (children under 12 years or anybody with a medical exemption may attend without a mask).

 Prior to your appointment we will send you a confirmation SMS that will include a link to our QR code. On the day of your appointment, please ensure that you complete the Covid pass via the link or use the QR code at the practice entry. This is for contact tracing purposes.

 Brush your teeth at home prior to your appointment. Please bring a pair of sunglasses to wear during your appointment.

 On arrival, you will be asked by our reception staff to have your temperature taken, to wash your hands at our hand washing station and to complete the Covid pass if you haven’t already done so.

 If you have any queries at all, please do not hesitate to contact our team.

 Thank you for your patience and understanding during these confusing times.